Legal
Last updated: August 10, 2026
The documents
Everything that governs your use of Parley, in plain language wherever the law lets us. All of it was reviewed and reissued together on August 10, 2026.
- Terms of Service: What you agree to by using Parley: eligibility, acceptable use, billing, liability, governing law.
- Privacy Policy: What we collect, why, how long we keep it, and the rights you have, including EEA/UK, California, and India supplements.
- Cookie Policy: Every cookie we set, and the control to switch off the one that is optional.
- Refund Policy: Cancellation, our 7-day first-charge guarantee, and the statutory 14-day withdrawal right for EU and UK consumers.
- Data Processing Addendum: GDPR Article 28 processor terms for business customers. Applies automatically, with nothing to sign.
- Sub-processors: Every third party that touches your data, what it does, and where it sits.
- Security: How the service is protected, what we do not claim, and how to report a vulnerability.
Who you are dealing with
Parley is operated by Weldra, a sole proprietorship established in India. General questions, privacy requests, and security reports all reach [email protected].
Grievance Officer under India’s Information Technology Rules, 2021: [email protected]. Acknowledgement within 24 hours, resolution within 15 days.
For procurement and vendor review
The short answers most questionnaires ask for: we are a processor for your team’s content and a controller for your account data (Privacy §3); data at rest is in Singapore; we do not sell data or train models on it; the Article 28 terms are pre-signed at /dpa with the technical measures in its Annex A; and we hold no SOC 2 or ISO 27001 certification today, which we would rather state here than have you find out later. Anything else: [email protected].