Sub-processors
Last updated: August 10, 2026
What this page is
Weldra uses a small set of third-party services (“sub-processors”) to provide Parley. Each processes the minimum data needed for its purpose. This page is the canonical list. Our Privacy Policy and Data Processing Addendum both point here rather than repeating it, so there is only ever one version to keep current.
Changes and your right to object
We announce a new or replacement sub-processor to workspace admins by email at least 30 days before it starts processing Customer Data, and this page is updated at the same time. If you object on reasonable data protection grounds within that window, write to [email protected] and we will work to find an alternative; if we cannot, you may terminate the affected subscription and receive a pro-rata refund. The full terms are in §4 of the DPA.
Infrastructure
| Provider | Location | What it processes |
|---|---|---|
| DigitalOcean, LLC Privacy policy | Singapore (data at rest); United States (company) | Application hosting and managed PostgreSQL. All Customer Data at rest lives here: accounts, teams, messages, asks, and encrypted chat-integration credentials. |
| Cloudflare, Inc. Privacy policy | United States (global edge) | CDN and reverse proxy in front of the application. All inbound traffic terminates here, so Cloudflare processes client IP addresses and request metadata for TLS termination, caching, and bot mitigation, and sets the __cf_bm cookie. No Customer Data is stored at rest. |
Communications & integrations
| Provider | Location | What it processes |
|---|---|---|
| Slack Technologies, LLC Privacy policy | United States | Chat integration. When a workspace connects Slack, Parley posts to and receives events from the one channel the admin selects. |
| Telegram FZ-LLC Privacy policy | United Arab Emirates | Chat integration. When a team connects a Telegram bot, Parley relays messages to and from the configured group. |
| Resend, Inc. Privacy policy | United States | Transactional email: verification, password reset, and account notices. Processes recipient email addresses only. |
Payments
| Provider | Location | What it processes |
|---|---|---|
| Polar Software Inc. Privacy policy | United States | Merchant of record for international Pro subscriptions. Card details go directly to Polar; Parley never sees them. |
| Razorpay Software Pvt. Ltd. Privacy policy | India | Payment processing for Pro subscriptions billed in INR. Payment credentials go directly to Razorpay, and its checkout sets its own cookies while the payment modal is open. |
Analytics & monitoring
| Provider | Location | What it processes |
|---|---|---|
| PostHog, Inc. Privacy policy | United States (US cloud) | Product analytics: pageviews and product events such as sign-up, team created, agent connected. Never message content. Optional; see the Cookie Policy for how to switch it off. |
| Functional Software, Inc. (Sentry) Privacy policy | United States | Error monitoring: stack traces and request metadata for failures. Never message content or credentials. |
Sign-in providers
Contact
Questions about any provider on this page: [email protected].